Frequently Asked Questions

Our team will gladly answer any questions you may have; however we also suggest you check our frequently asked questions below, as some answers may be shown already.

General FAQs

Is this community subsidized by Alberta Health Services (AHS)?

No, Trico LivingWell is a private community and is not subsidized by AHS. However, we offer flexible payment options and work closely with the families of our residents to ensure living here is affordable and accessible.

Are you pet-friendly?

Yes! Trico LivingWell is a pet-friendly community. We welcome pets as part of your family, with a few simple guidelines in place to ensure the comfort and well-being of all residents. Each resident may have one pet and pets must be under 30 lbs.

Do suites have full kitchens?

At Trico LivingWell, every suite is designed with comfort and convenience in mind. Suites in The Oak feature full kitchens, ideal for those who enjoy cooking or entertaining, while The Birch offers thoughtfully designed kitchenettes, perfect for light meals and snacks.

Is in-suite laundry available?

Every suite at Trico LivingWell includes in-suite laundry, adding convenience and independence to your daily living.

How much does it cost to live at Trico LivingWell?

Our monthly rates vary depending on the suite size and the level of service required:

  • Independent Living: Starting at $4,300/month
  • Inclusive & Assisted Living: Starting at $5,295/month
  • Memory Care: Starting at $10,000/month

How big are the suites?

Our suites are designed to suit a variety of needs and preferences:

  • Studio suites are available in our memory care neighbourhood and range in size from 460 to 560 sq. ft.
  • One-bedroom and one-bedroom + den layouts range in size from 672 to 882 sq. feet.
  • Spacious two-bedroom suites are 916 sq. ft.

Exact square footage of specific suites is available upon request.

Are the suites available for rent or purchase?

At Trico LivingWell, our suites are available for rent only. We provide flexible lease options to suit your needs. At this time, our suites are not available for purchase.

Can couples stay together in the same suite?

Absolutely. We offer suites that can comfortably accommodate couples so you can continue living together while enjoying the services and support offered within our community.

Is there 24/7 nursing or medical staff on-site?

We have amazing Licensed Practical Nurses (LPNs) and Health Care Aides on site 24/7. Registered Nurses (RNs) are available during business hours for care planning, oversight, and family communication. This ensures residents receive consistent, professional care and support around the clock.

Does Trico LivingWell have a doctor on-site?

While Trico LivingWell does not employ a full-time on-site physician, we partner closely with several local doctors who visit residents regularly for scheduled appointments and care reviews. Residents are also welcome to keep their own family physician.

What kind of residents live at Trico LivingWell?

Trico LivingWell is home to a diverse and vibrant community of older adults who value connection, wellness, and independence. Our residents range from active retirees seeking a social and maintenance-free lifestyle to those who benefit from additional daily supports through assisted living or memory care.

We welcome both individuals and couples, and many of our suites are designed with spouses or partners in mind, allowing them to continue living together even if their care needs differ. Residents come from all walks of life, united by a shared belief that aging well means living with purpose, joy, and belonging.

What makes Trico LivingWell different from other retirement communities in Calgary?

Trico LivingWell is Calgary’s first WELL Gold Certified retirement community, designed to support whole-person wellness – mind, body, and spirit. Our approach blends hospitality and healthcare, offering residents the freedom of independent living with the comfort of care when needed.

Is Trico LivingWell privately owned?

Yes, Trico LivingWell is a proudly part of the Trico Group of Companies, a Calgary-based, family-owned organization with a strong reputation for community building and sustainability.

Where is Trico LivingWell located?

We’re located in the heart of Kingsland in southwest Calgary, just steps from transit, restaurants, and shops, making it easy for residents to stay connected to the community they love.

What does WELL Gold Certification mean?

WELL Certification recognizes that our community was built and is operated with health and wellness in mind, from air and water quality to natural light, nutrition, and movement. It means our environment actively supports resident health every day.

How is medication administration handled?

Medication management is supervised by our nursing team to ensure accuracy, safety, and timely administration, with documentation integrated into our electronic health records system.

What happens if a resident’s care needs change?

Our clinical leads conduct regular reassessments and work closely with residents and families to adjust care plans as needed. Because we offer multiple levels of care, most residents can stay within Trico LivingWell as their needs evolve.

What dining options are available?

Residents can enjoy chef-prepared meals in our elegant dining room. The Oak operates on an a la carte dining program, allowing residents to choose meals and pay per selection, while The Birch offers an all-inclusive plan featuring three daily meals. Private dining experiences are also available for family celebrations and special occasions.

What amenities are available?

Amenities include a wellness studio, fitness area, theatre, salon, private dining room, tower garden, outdoor pathways, creative studio, and engaging recreation programs designed to support active living.

What makes the memory care neighbourhood unique?

Our secure memory care neighbourhood provides calm, connection, and purpose through relationship-centred care. Spaces are designed for comfort and familiarity, with specialized lighting, supportive staff, and tailored engagement programs.

Are families involved in care planning?

Absolutely. Families are essential partners in our relationship-centred model and are encouraged to participate in care conferences and community events.

What kinds of recreation and programs are offered?

Our recreation team offers daily opportunities for movement, creativity, learning, and connection, including fitness and art workshops, cultural outings, lectures, and volunteer projects.

Can families visit or join events?

Yes, families are always welcome. We host seasonal events, concerts, and private dining experiences where residents can celebrate special moments with loved ones.

Are transportation services available?

Yes, Trico LivingWell provides a complimentary community bus for residents. The bus is used for scheduled outings, such as shopping trips, appointments, scenic drives, and recreational events. While this bus is not available for individual on-demand transportation, our team is happy to help residents coordinate taxi or accessible transit options when needed.

Is visitor parking available?

Yes, complimentary visitor parking is available onsite.

Do you offer trial stays?

Yes, short-term stays are offered based on suite availability. They’re a great way to experience the Trico LivingWell lifestyle before making a long-term move.

How can I book a tour?

Call reception services at 403-281-2802 or contact us online to schedule a time that works for you.

Moving In

What is the difference between Independent Living and Assisted Living?

At Trico LivingWell, the Independent Living and Assisted Living suites vary in design, including features, services, and amenities, as well as optional services. Connect with our Lifestyle Leasing Consultant for assistance in selecting the best option for you.

Do I bring my own furniture?

Yes, you can personalize your suite with your own furniture, art and collectibles that make you feel comfortable and at home.

Am I going to lose my independence?

On the contrary. Trico LivingWell is here to support you in maintaining your independence through a strong wellness culture that supports the importance of health, wellness and quality of life, allowing you to pursue an active lifestyle of choice.

Can I come and go as I please?

Yes. Trico LivingWell is your home and you are free to come and go as you please.

Can you accommodate special diets?

Trico LivingWell’s wellness menu offers a variety of nutritious and delicious dining options that include heart-healthy, gluten-aware, nut-free, textured and vegetarian choices.

Can I bring my cat or dog?

Pets can enhance your quality of life and are welcome in our community. However, there are some restrictions on the size and temperament of the animal allowed.

Do you have memory care residences?

Yes. Trico LivingWell’s Active Body Active Mind Memory Care Program is designed to support the cognitive, physical and functional abilities of persons living with dementia.

Do you offer moving assistance?

We are happy to recommend service providers who can assist you with everything from downsizing, selling your current home, moving and helping you to unpack and set up your new home.

Emergency

What happens if I have an emergency?

Our on-site nursing team is available 24/7 to respond to any emergencies and ensure you receive the support you need.

Costs

What does it cost to live at Trico LivingWell?

We have a variety of suite sizes and services available in our residences for you to choose from, which will determine your monthly rent. Contact our Lifestyle Leasing Consultant to select the best option for you.

What are some additional costs to the monthly rent?

Depending on the lifestyle option you choose, there may be additional costs for cable, meals, personal care and additional services. Contact our Lifestyle Leasing Consultant to discuss the option that works best for you.

How are the à la carte options charged?

The à la carte charges such as additional housekeeping or personal laundry services will be billed to your monthly statement.

Care

Who provides nursing and care to residents?

Trico LivingWell’s care services are provided by our on-site health care team of Licensed Practical Nurses (LPN)/Registered Nurses (RN) and Certified Health Care Aides (HCA).

What training do your staff receive?

Our staff are certified and licensed as required by the province, and receive on-going mandatory education and training on topics such as Trico LivingWell’s Care Philosophy, Infection Prevention and Control, medication management, dementia care and all federal, provincial and municipal legislation.

How do you determine the level of care/assistance?

Our Director of Health & Wellness will meet with you to assess your individual care needs and create a personalized wellness plan and goals for you.

Are there additional costs for care/assistance?

Depending on the type of care or assistance needed, there may be additional costs. Our Director of Health and Wellness can meet with you to discuss your individual needs and any associated costs.

Are all your staff vaccinated against COVID-19?

Yes, Trico LivingWell has a mandatory COVID vaccination requirement. All staff are required to show proof of vaccination of a two-dose COVID-19 vaccination series approved by Health Canada.

Visiting

Are there restrictions on visiting hours?

This is your home. Your family and friends are welcome to visit you anytime.

Can I invite guests to join me for meals, and is there a cost?

Yes, your guests are welcome to join you for meals. There is a cost as priced on the menu.

Can I have a guest stay overnight with me in my suite?

Your guests are welcome to stay overnight with you in your suite, or you can reserve our guest suite as available.